To: varsha_compass@hotmail.com
Date: Sat, 22 Mar 2008 12:04:43 +1100
Cc: Compass India Inc
Subject: Thanks

Hi Varsha,
We are now back home in Perth after a five week overseas stay. Both my husband and I would like to take this opportunity to thank you for arranging the Rajastan tour for us and the Behramfram's. Here are some of our comments.

Transfers: The transfers were well organised and timely with the operators being very helpful and respectful. The meeting and greeting officials were co-operative and polite, providing us with all documentation and necessary information.

Hotels: All the hotels were excellent except in Mt Abu where we were originally provided rooms which were sub-standard. This was rectified by your local representative who booked us at the Bikaner House which was comfortable and satisfactory. Unfortunately in Udaipur due to the Minister Praful Patel's daughters marriage we were unable to stay at the hotel requested but were provided with alternative accommodation which was satisfactory.

Driver: We wish to make special mention about our driver Rajiv Sharma who was with us throughout the tour. He was very helpful, accomodating and guided us where necessary. He was extremely polite and respectful. We wish to pay special thanks to him for the excellent services rendered by him. Please convey our thanks to him.

Once again we wish to thank you Varsha for organising a memorable Rajastan trip. I will not hesitate to recommend your company to others as we were truly pleased with all aspects of the tour. In fact, I have given your name to a friend of mine who wishes to do the same tour sometime this year.

Kind regards,
Patricia


To: shweta_compasstours@hotmail.com
Date: Thu, 22 Nov 2007
Subject: Back Home

Dear Shweta
Here we are back home after our short but very memorable tour of India.
We all need to thank you for arranging the tour and answering our e-mails so promptly.
Initially we thought it a bit of a risk finding a tour company on the internet, but out fears was ill founded.

The accommodation in Mumbai was basic, but very close to the Taj President. Several of the players changed their accommodation to the Supreme Hotel which was certainly cheaper than the Taj. We were able to watch the finals of the Scrabble championships, which were most interesting. Noelene had asked other agents to find suitable accommodation in Mumbai, but you were the only one who was able to do so, so thanks for that. The touring arrangements worked out very well with the eight seater. We must commend Ram for his driving skills in all the heavy traffic. The guides were excellent, with special commendation to Raj in Delhi.

Trevor and I enjoyed a swim at the hotel in Jaipur. This was certainly the best of the tour.
I'm sorry we were not able to meet you in Delhi. With all the correspondence, Noelene and I got to know you well, without meeting you.
I trust you received that very small momento from South Africa which we asked the agent to pass on to you.
To sum up, it was a very interesting tour and we thank you for the efficient way you organised it for us.
I'm not sure if we will be visiting India again, but if we do so we will contact you at Compass Tours.
On behalf of Estelle, Trevor, Noelene and Joy
Best wishes and regards
Brian


From: Ranji Mathivanar
To: anupama
Sent: Tuesday, April 01, 2008 5:28 PM
Subject: Indian Tour

Dear Anupama,
I hope you had a great Holi holiday.
Karin, Peter, Matty and I returned to Australia safely last week-end.

I would like to take this opportunity to thank you for organising an excellent tour for us in North India. We enjoyed the experience very much. India was all we expected and more. The history, culture, architecture, art and people were all wonderful. Some aspect of life in India and the infrastructure does need improvements. We have high hopes that this will get sorted out in the next decade or two!

We are very impressed with the organisation and professionalism of Compass India Inc. We had your representative meet at every destination and very promptly.

Their friendliness and professionalism in general was exemplary. We also found the guides very professional and very knowledgeable.

Special comment on Ram our driver in Rajasthan. Ram is a great driver and took customer service to a new level. We weren't impressed with the Park Hotel charging us Rs. 95.00 for water bottles which cost Rs.12 outside. We are happy to pay some premium, however for something that is a necessarily, an 800% premium is a bit too much. Thus we started to buy water outside with Ram's help!!

Ajay at Jodpur was also very helpful and we spend our second night in a palace room at Balsamand Palace that was very "palatial". Jodpur ended up being one of my favourite places in this trip which had so many highlights. Umesh in Kajaraho also was great in customer service. Peter, Karin and I had a ayurvedic massage at Kajaraho.

My favourites Cities:
Jodpur
Jaipur

Architectural marvels:
Taj Mahal
Baby Taj
Kajrahoe
Ranakpur Jain temple

Forts:
Mehranghe Fort

Palace:
Balsamand Palace (gardens were beautiful)
Umaid Bhavan (looked beautiful only saw the museum section!)

Hotels:
Trident Hilton (mentioned first because of the service and breakfast choice was great)
Balsamand Palace (ambience and heritage value was great breakfast was so so!)
Deogarh Palace (foe a small place the food was good. We had our one and only cappuccino here!
Bikanar Palace (quite nice! food service so so!)

Guides:
Varanasi - Indrajeet
Ashvini - Kajaraho
Vneet - Delhi
Ragunath - Jodpur
Sham - Jaipur (very knowledgeable and enthusiastic about the religious tales)

All the guides you recommended were good - but these guys were exceptional.

In the trip my least favourite place was Pushkar - the temple was dirty and I did not feel the spirituality of the place as in some other temples. The quietness and "lack of " priests in some of the other temples actually let you feel the spirituality of these holy places. Pushkar was also the only place I could honestly say lacked the warmth of other places we had associated with in India.

We all had some form of a "Delhi Belly" during our trip. My husband was the first to go down after eating chicken in Mandawa. Peter and Karin had days when things were not quite normal but nothing too serious!! I escaped, until the last day when I just did not feel like having any curry meals.

I will be planning a Ayurvedic holiday with my father in Kerala as soon as I can fit the time and a South Indian Holiday in 2010 and will be consulting you on this. Next year is France and seeing family in England.

All in all a very lovely holiday. Thank you very much for organising this. I will recommend your company to my friends, colleagues and relatives. Feel free to keep in touch.

Kind Regards
Ranji

P.S : Please convey our kindest regards to all the representatives who met us and especially RAM. Sorry we missed meeting you. I will send you some photos by e-mail once we have had a chance to get to together. I am in USA next week and will only get a chance to look at holiday photos on my return in 3rd week of April.


Date: Sat, 22 Mar 2008 12:04:43 +1100
To: varsha_compass@hotmail.com
Subject: Thanks

Hi Varsha,
We are now back home in Perth after a five week overseas stay. Both my husband and I would like to take this opportunity to thank you for arranging the Rajastan tour for us and the Behramfram's. Here are some of our comments.

Transfers: The transfers were well organised and timely with the operators being very helpful and respectful. The meeting and greeting officials were co-operative and polite, providing us with all documentation and necessary information.

Hotels: All the hotels were excellent except in Mt Abu where we were originally provided rooms which were sub-standard. This was rectified by your local representative who booked us at the Bikaner House which was comfortable and satisfactory. Unfortunately in Udaipur due to the Minister Praful Patel's daughters marriage we were unable to stay at the hotel requested but were provided with alternative accommodation which was satisfactory.

Driver: We wish to make special mention about our driver Rajiv Sharma who was with us throughout the tour. He was very helpful, accomodating and guided us where necessary. He was extremely polite and respectful. We wish to pay special thanks to him for the excellent services rendered by him. Please convey our thanks to him.

Once again we wish to thank you Varsha for organising a memorable Rajastan trip. I will not hesitate to recommend your company to others as we were truly pleased with all aspects of the tour. In fact, I have given your name to a friend of mine who wishes to do the same tour sometime this year.

Kind regards,
Patricia