To: varsha_compass@hotmail.com
Date: Thu, 28 Feb 2008 14:37:10 +1100
Subject: RE: Rajastan tour

Hi Varsha,
Just a short note to thank you for a well planned and enjoyable Rajastan trip. We are travelling a fair bit out of Mumbai in the next 2 weeks and will write a detailed email to you on our return to Perth which will be post 15/03.

Regards,
Patricia


To: shweta_compasstours@hotmail.com
Date: Thu, 22 Nov 2007
Subject: Back Home

Dear Shweta
Here we are back home after our short but very memorable tour of India.

We all need to thank you for arranging the tour and answering our e-mails so promptly.

Initially we thought it a bit of a risk finding a tour company on the internet, but out fears was ill founded.

The accommodation in Mumbai was basic, but very close to the Taj President. Several of the players changed their accommodation to the Supreme Hotel which was certainly cheaper than the Taj. We were able to watch the finals of the Scrabble championships, which were most interesting. Noelene had asked other agents to find suitable accommodation in Mumbai, but you were the only one who was able to do so, so thanks for that. The touring arrangements worked out very well with the eight seater. We must commend Ram for his driving skills in all the heavy traffic. The guides were excellent, with special commendation to Raj in Delhi.

Trevor and I enjoyed a swim at the hotel in Jaipur. This was certainly the best of the tour.

I'm sorry we were not able to meet you in Delhi. With all the correspondence, Noelene and I got to know you well, without meeting you.

I trust you received that very small momento from South Africa which we asked the agent to pass on to you.

To sum up, it was a very interesting tour and we thank you for the efficient way you organised it for us.

I'm not sure if we will be visiting India again, but if we do so we will contact you at Compass Tours.

On behalf of Estelle, Trevor, Noelene and Joy

Best wishes and regards
Brian


To: Anupama
Sent: Tuesday, January 01, 2008 5:10 AM
Subject: Re: Feedback about the tour

Hi Anupama:
A Happy New Year and seasons greetings for 2008
I have no reservations about commending the service quality of Compass and particularly your personal touch and endearing voice! You have certainly gone the extra mile in terms of providing quality service. Compass staff met us as crucial points during the tour and that was reassuring. Also convey my regards to the driver and his assistant- both were very nice and patient folks. The hotels were good. We particularly enjoyed the Taj hotels at Agra and Ranthambhore.

Ranthambhore hotel stay was positively experiential. We, particularly my American friends, enjoyed it. If there was a let down it was we did not see tigers, neither too many other animals except for an occasional Samba deer here and there. The expectation built up by the guide was that we were going to see tigers roaming around and hoards of 25 other animal species and birds. What a disappointment! Having visited Madumalai in the South, where we saw flocks of Birds and herds of Elephants and deers, Ranthambore I think is being oversold as a tourist destination. That is my negative impression.

Taj Mahal was undoubtedly the highlight. Truly deserves to be in the seven wonders list.

India is truly and incredible country! My American friend felt that the trip to Taj was worth all the effort, despite the squalor and poverty in the streets, the smog and seemingly anarchistic environment. For me particulaly, the positive self -confidence displayed by people of Delhi augurs well. And India seems to be in the midst of a great 'big dig' as we see roads being constructed or broadened everywhere.

Well done and thanks Compass!

Best regards
Elan

From: Mistry, Arun (MedSch Hampstead/Medical School Finance)
To: varsha@compasstours.com
Subject: Arun Mistry India Tour November 2007
Sent: 31 December 2007 23:51


Dear Varsha
I have been extremely busy ever since I came back from our holiday in India. I just wanted to thank you for organising our tour. Please do not feel that we were put off by the various difficulties we encountered during our travels. This is all part and parcel of travelling.

I can say for the whole group that we appreciated the opportunity to meet you and Sanjay in Delhi. We enjoyed the meal and made all the more enjoyable with your pleasant company. I have written to thank Sanjay for his assistance during our tour and his company at the meal. I must say that Sanjay certainly made an impact whenever he got involved during the tour. Do let us know if you and your husband are ever in London as we would certainly like to meet you again. I have mentioned it to Sanjay that perhaps we could be invited on the occasion of his wedding, when it happens. Having met him, I am certain that whomever he decides to settle down with, will consider herself very fortunate.

I have been mentioning your organisation to people at work and one couple have asked to be given your details, when they decide to travel to India. I will keep you aware of this when it happens.

Thank you again for all your help and assistance.
I would like to wish you a happy new year.
Do keep in touch when you can get away from your work. It is easiest to contact me at work (see below) - after all, I seem to spend all my time here!

Best wishes
Arun
Arun Mistry
Director of Finance - Faculty of Biomedical Sciences
Faculty of Biomedical Sciences
University College London