To: varsha_compass@hotmail.com
Date: Sun, 16 Mar 2008 17:49:22 +0000
Subject: Evaluation of tour

Dear Varsha:
We are back home after our extraordinary trip to your beautiful country... we had an amazing time over there and my wife and I would like to extent to all your staff our sincere appreciation for all the kindness, politeness, and professionalism that anyone of them showed to us and made us feel at home.....

Sincerely,
Kyra & Gilberto


From: christina karpodinis
To: compass india
Sent: Tuesday, January 29, 2008 6:33 PM
Subject: Our tour round Rajasthan

Dear Shweta, and to all at Compass India,
We have arrived home now with wonderful memories of India. What an amazing country, and so different to anything we have experienced before. We have to thank you for your wonderful organization of our trip that meant that it all went smoothly and we had a worry-free trip. As soon as we arrived at Dehli airport we felt that your company was there to do all you could to make our trip a memorable and happy one - for this we must thank you.

At every destination we were met by your representatives who all made it clear to us that anything we needed we were not to hesitate to contact them. All hotels had our bookings and all made us very comfortable. We must especially mention the hotel at Udaiphur who gave us a wonderful room in the palace. At every destination we had our own guides who took us around the sites and told us about the history, religion, architecture etc in a clear and interesting manner.

I especially would like to thank our driver, Narenda, who was constantly helpful, kind, courteous and good fun. Our trip would not have been quite so enjoyable without him. I would also like to especially mention our guide in Jodphur - Raghu Rathore, who was also very kind, knowledgable and fun to spend the day with.

We had a wonderful trip all in all and I hope very much that at some time in the future we will be able to visit India again - we would like to tour the south of India which, I believe, has a different feel to it. Should this happen I would certainly book through your company again and I would like to have the same driver for the whole trip and Raghu to show us around. I will certainly be recommending your company to anyone who wants to visit India.

Thank you once again for a memorable and magical trip.

Yours sincerely
Christina Lambert-Karpodinis


From: Surekha Shah
To: Anchal
Sent: Saturday, September 20, 2008 8:48 AM
Subject:Feedback

Dear Anchal,
Hello, I am sorry it took me so long to send this, just getting back in to normal routine after 3 wks of vacation. I miss your emails, for last few months or so I used to wake up to your emails and end the day with your emails. It was very nice working with you, too bad we could not meet in Delhi. May be next time I hope.

I wanted to congratulate you as the trip was what you promised and we had a good experience. We will definitely consider using Compass again and will recommend this to our friends and family. And I hope we can do this soon again, if we do, we would want you to arrange for our future trip that is if you don't mind.

We will point out all the good things about the trip and then may be few things you can keep in mind when planning such trips in future.

First of all the Innova car was very comfortable, and worries free. Thank you for changing. Mr. Pradeep Sati is a very safe and excellent driver, he was always courteous, polite and very professional at all time. We will give him an A+ for his professionalism and for taking care of us. He was always on tiime and always had a nice smile, he will have the car nice and clean for us with water bottles ready. This really helped in the heat, thanks for including them. When we plan a trip with you in future, we will definitely ask for him and will highly recommend him to our friends and family. We are sure that he knows that we are pleased with him, but if you can again relay this message to him, we will really appreciate it. My son Ankit had great time and he too liked having Mr. Pradeep Sati as our driver.

All the reps from your company and guides were nice and accommodating. Mr. Revat was very nice, even though he was not informed about few things, he received us very well, we did not hear from Mr. Singh who was suppose to greet us, we had to call him. Mr. Naka was kind enough to call to apologize and to make sure everything went in order in Jaipur.

Package given to us in Udaipur was very good and had all the names and phone numbers of persons greeting us in different cities, which was helpful.

All the Hotels were nice except some of the rooms were in the back part of the Hotels.

Ajit Bhawan was very nice, staff and service there was excellent. They also had a business center with internet free of charge, where we were able to transfer some of the pics to our web albums to make room on the memory cards.

One more thing you may want to include in the pamphlets is the names of local restaurants and good, clean places (even Dhabas) to grab some lunch and dinner, as this was always a dilemma for us, one gets tired of eating Hotel food all the time and it gets expensive too. In Jaipur Mr. Rewat suggested a place that was nice and in Jodhpur Mr. Atul had recommended a place. We were very cautious and did not get sick from food or water anywhere which was a great blessing. It was just a little cold, which was not too bad. Thanks for calling me on to check how I was doing, I am sorry, we were in middle of checking out from Hotel so I could not talk much.

Over all and all we had a fun trip despite of the heat. Luckily there was no rain anywhere. We took lots and lots of pics, which I look at everyday and reminisce the good time.

Thank you for putting this package together for us and making this trip a special one for my son. We hope the feedback that we gave you would be helpful to you for future improvement. And if you have any specials in future please keep us posted.

Thanks.
Surekha


From: Eva Lee
To: Anupama
Sent: Friday, November 14, 2008 3:26 PM
Subject: RE: REQUEST FOR FEEDBACK

Thank you for booking our tours.
We enjoyed the trip, the service was excellent and the hotels were very good. We find that The Taj Hotel in Varanasi was out-dated but the room was comfortable and clean. All the guides were knowledgeable, helpful and accommodating.

I have everything good to say about Compass Travel Services. We do plan to see other parts of India in the near future and looking forward to meeting you.

Yours truly,
Eva Lee