COMMENDATIONS
Durjay:
Larry and I very much appreciate your offer to repay us the amount we
spent on Mr. Rajinder. It means a lot to us that you are willing to
reimburse us this amount, but we are very satisfied with the prompt manner
in which you responded to our concerns and followed up with Mr. Rajinder.
That's what we were hoping for in bringing this matter to your attention.
While we appreciate your offer to compensate us, we would like to
graciously decline the offer as we consider the matter resolved.
Rest assured, that we had a wonderful trip and we will definitely travel
with Compass should we visit India again. We have also highly recommended
Compass to friends and family who have asked us about our trip.
Thank you for your graciousness.
Client Name : Marianne and Larry DeMers.
(UK)
Year : 2006
E-Mail : thedemers@hotmail.com
Dear Durjay,
It´s been quite a long time since our trip to India finished, and we owe you
some feedback. We´ve been prety busy until the moment since just before our
trip started, we had moved to a new house. Now life is becoming normal.
I hope you all are fine, and we expect no relatives or friends of yours have
been affected by the bombs in Mumbai. We were shocked when we heard the
news. Our mind was full of thoughts and feelings similar to the ones we had
here in Spain with the 11M attacks at Atocha train station.
Coming back to the trip. We must say we had a wonderful time in India, and
you and your team made a great work. Everything run accordingly and we made
the most of our stay. Something I considered highly important was the
driver, and I have only good words for Shingara. He was absolutely perfect,
always in a good mood, willing to go wherever we planned different from the
scheduled tour. He contributed a lot to having a great tour.
With regards to the guides, I must say they were all good, but there was one
whom we considered exceptional. The guy who guided us in Jodhpur. Absolutely
fabulous!!! I guess he is one of those guides you can follow during a whole
trip. Very nice person and very professional. When we have friends coming to
India, or if we come back again, we will ask you for this guy, for sure.
We were a little bit disappointed with the guy who toured us in Udaipur. He
took us to a very expensive miniature shop and we decided not to buy
anything. That same day later in the afternoon, he followed us to see where
we were buying things, and the day after during the trip he asked us for an
explanation. We didn´t expect that treatment. We did not pay much attention
to that but I guess you´ll need to be careful, because it was an
uncomfortable situation for us and I guess there was no need for it. From
the point of view of the tour I must say he did a very good job, very
interesting explanations and very good spoken Spanish.
Our trip to Agra was a little bit stressfull, I know this is in part my
fault, because I try to concentrate as many things as possible in a trip. I
guess it would have been better if we had gone to Agra by train instead of
by car. It took us a very long time and left us with not much time to visit
monuments. We had to decide which visits to skip, and that´s hard when
you´ve come from so far away to visit a country. Maybe you can think of this
for some other trips of people.
There was a hotel we did not like at all. The one in Jaisalmer. It was
abandoned and the people at the front desk were not very helpful or nice
(the staff was very good, as everywhere in India). Just in case someone else
asks you for it.
I guess these are the only things I would highlight, for the rest, the trip
was excellent and we keep on looking the pictures we took once and again.
Absolutely wonderful, Durjay! Great work you and your people did. We loved
everything we saw, we loved the people, the chaos, the traffic, everything.
You have a wonderful and huge country and the best thing is that you are
making it accessible to foreigners like us at all its best. It was great to
see your people at the airports, at the hotels, never feeling alone or
insecure. I know a colleague from Daniel has contacted you in order to
organise his trip to Calcutta. We´ve been publicising your company all over
because we had a great experience, and we would like our friends to share
that too.
Next time we visit India we would like to go to the South - Kerala and the
backwaters. We have no dates but I´m sure I will contact you again!
Feel free to provide our e-mail address to give feedback to other travellers
from Spain. We will be glad to share our wonderful experience with other
people so that they take Compass to plan their tour.
Thanks for everything once again!
Our warmest regards
Client Name : Virginia & Daniel
(Spain)
Year : 2006
E-Mail : VIRSAN1@terra.es
Dear Durjay,
I returned from New York last night and I am now in the office working very hard after the wonderful holidays.
I want to thank you for all the arrangements you did for us. We enjoyed very much our trip to India and a good part of the reason was because of all the assistance we got from you and the people at Compass.
We received the US$150 refund from the driver in Mumbai.
Have a wonderful 2007 and the best for you and your family.
Client Name : Maria Teresa San Roman (Mexico)
Year : 2007
E-Mail : tsanroman@iielatinamerica.org
Dear Sir,
Now we are nearly one week at home and I would like to say: Thank you very much for organising our tour through Rajasthan.
We liked the Heritage Hotels you have chosen for us. Sometimes they were just great, sometimes there was not the expected level (Pushkar and Mount Abu). Deogarh is for elder people exhausting, because to go to the restaurant we had to climb 153 steps!
Our driver Kuldeep and his help Balseet were excellent, very cautious and no minute we were afraid of his driving, even there was much traffic and two-way traffic.
Mr. Surinder Malik was a good guide and took care of us. In every situation, he helped us. whether we need in restaurants to chose menus or buying medicaments.
We will not forget our guides we had in Fathepur Sikri, Jaipur, Jodhpur and Jaisalmer. They all know the history of their monuments and we learnt many things.
We can warmly recommend all persons, who “took care of us” and who gave us also the feeling being a welcomed guest.
Of course we will recommend you and so I’m sure that some friends of us will also organise their India tour with your Travel Agency.
Thank you Mr. Durjay Sen Gupta and thank you Mr. Pury.
With our best regards and good memories of Rajasthan
Yours
Client Name : Franz, Rita, Severin and Teresa Mairinger
(Germany)
Year : 2006
Just wanted to say Thank You for a fantastic holiday. Mrs Brown and I enjoyed every
moment ...all the hotels were superb and everything was very smooth...no glitches
anywhere. You did a great job of planning and organising everything.
Also a big Thanks to our driver Vinod who is a delightful young man. His driving was
careful and he is efficient and always on time. Really a pleasure to have with us.
I know Mrs Brown is thinking to return again in the spring and I have also recommended
you to another friend of mine...Mrs Geraldine Boss, who is interested to make the same
trip as we did. I am sure she will be in touch very soon.-
Once again, many many thanks and we will certainly continue to use our company next
time we visit India.
Very Best Regards
Client Name : Barbara (USA)
Year : 2006
I just wanted to drop you an email to say how impressed I was with the
highly professional and organised way Compass tours conducted our
holiday. Everyone we met and who helped us was outstanding, including
the very charming driver we had for the three days from Jaipur to Deli.
The Hotels were also excellent with the 'lake Palace' and 'The Park'
being the best.
All in all we had a wonderful time, and memories that will stay with us
a lifetime.
Many thanks,
Client Name : Lee Rees-Oliviere.UK
Year : 2006
E-Mail : Lee.Rees-Oliviere@uk.tesco.com
We have now returned from our Rajasthan tour and must thank you and Compass
for the excellent organisation that we encountered. In each a city a company
representative met us and the guides in all cities were fabulous. The drivers were both
friendly, courteous and more importantly, safe! The hotels were excellent althought
the Taj View in Agra did not quite meet up with its sister hotels standards and
service. I will pass on yours and the Compass's details to our corporate travel section
for inclusion in their database and will happily recommend you to my friends and
fellow travellers.
Looking forward to returning to India! (Maybe Kerala?)
Kind regards
Client Name : Deirdre Roosen (AUSTRALIAN)
Year
: 2006
E-Mail : caladia50@yahoo.com.au
Thanks for arranging the tour – everything went well and we had a most enjoyable time !
Could you please e-mail me an official receipt – I need this to complete my expenses.
Many Thanks indeed!
Best Regards,
Client Name
:Tim Lacey (UAE
)
Year : 2006
we are safely and happy of our tour here again in Italy.
This is to thank you about the excellent services of Compass and your attention.
We are having and sharing with friends nice memories of India.
Daniela is going to write a report about our tour on an Italian blog and we
will inform you about that.
All the best wishes,
Client Name : Mauro and Daniela(ITALIAN)
Year : 2006
E-Mail : mauro.salvemini@uniroma1.it
We just wanted to let you know what a wonderful time
we had in India. It was very difficult to come back
and start working again :) And we have already started
spreading the news about Compass. People are starting
to get in line and we can't wait to plan our next trip
to India. We had a great driver and guides. Please
give our best to everyone who worked so hard to make
this a memorable trip for us. Now you have two more
friends from Turkey and hopefully that number will
keep increasing as years go by. See you soon.
Sincerely,
Client
Name : Burcu & Omer(TURKAMENISTAN)
Year : 2006
E-Mail : burcuardali@yahoo.com
Thank you for the excellent service you all provided to my tour participants on our recent
South India tour. It was greatly appreciated by all. You went out of your way at times to
make things work. We also appreciated the expert help in Madurai. Luke was an
exceptional guide to the temple and you can send him my compliments. We got along
fine in Bangalore as well. I will certainly call upon you again for help with my tours and
travel needs.
Sincerely yours,
Client Name : Alice Clark(UK)
Year
: 2005
Hope all is fine. Heard there were some heavy rains in
India the last couple days.
We, my husband and me, wanted to let you know that we
truly enjoyed the tour, it was a memorable trip. We
will definitely be recommending it to our friends. And
looking forward to coming back for another trip.
Thanks,
Client Name : Mamta Hathiramani(UK)
Year :
2005
E-Mail : sjymamta@yahoo.com
Just a quick note to say how much we enjoyed our holiday in India. Myself, wife and
two boys very much enjoyed your country and hope to return one day soon. All of
the arrangements were excellent and the tour went like clockwork. The drivers (and
their helpers) were terrific as were the Guides at each of the cities we visited. We
were met at the airport and each Hotel by your representatives who were extremely
helpful. All of the Hotels were also first class. I honestly cannot fault any part of the
tour. Please pass on our sincere thanks to everyone concerned. Thank you also Shweta for your help and assistance. If you would like a reference at any time I
would be more than happy to recommend your company.
Kind Regards
Client Name
: Paul Burch (UK)
Year : 2007
E-Mail : PaulJBurch@aol.com
We have now been back almost 3 days. I just wanted to say a big "thank you" for a
brilliantly organised trip. I shall write later in more detail but I thought that I should
initially forward our grateful appreciation for a stunning wonderful holiday - as you
said it would be.
Very best wishes
Client Name :Tony Gordon (UK)
Year : 2007
E-Mail : tonydazzle@aol.com
It has been two weeks since I have returned from my trip to India. I wanted to thank
you and your company for having organized a splendid tour of your country. The
service your company provided was first rate. I will not hesitate recommending your
company to anyone who wishes to visit India.
Sincerely
Client
Name : Paul Saint-Denis (CANADA)
Year : 2007
E-Mail : psaintde@justice.gc.ca
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