From : Amanda Bond-Thorley
Sent : Tuesday, October 07, 2008 10:22
To : Varsha
Subject : Thank You

Dear Varsha,
My sincerest apologies that it has taken me so long to write to you since our return from India 3 weeks ago. It has been a whirlwind 3 weeks for me, traveling all over the country for work and finally I am back home!

I wanted to write to you and thank you and the entire Compass India team for everything you did to make our recent trip an experience of a lifetime. We were really unsure about what to expect since we had not used your company (or any tour company) before and you really exceeded ALL expectations. Your guides and facilitators were exactly where they were supposed to be at all times, were prompt, polite, helpful and informative. Everything was so meticulously planned which made the trip so smooth and pleasant.

Special thanks to our driver Tarun who safely transported us across the country and went above and beyond to assist us.

Thank you also for the wonderful gestures of kindness given to Mark on his birthday and the help with the dinner reservations. This was above and beyond and really contributed to making it a very special day.

Please pass on our thanks to all the guides, facilitators and drivers. Words cannot express how grateful we are to them all for making our experience in India so memorable. Unfortunately we do not have the email addresses of most of the people we met, but we would very much like for them to know how grateful we are.

Thanks go to you of course for all your advice and patience during the planning process. We truly appreciate it.

We do hope to come back to India one day to visit the South and we'll be sure to contact you when we do!

Thanks again to everyone at Compass India.

Photos to follow!

Best regards,
Amanda


From : Ronnie Naicker - ROS
Sent : 21 January 2008 12:09
To : Geetha
Subject : Feedback on our trip

Dear Geetha
Although it is a beautiful, sunny day and the air is filled with joy, nothing could be greater than our experience in the most amazing country, India. I often stay awake late at night dreaming about the awesome time we had, and yes we might have everything in SA, but India somehow just offers a little more.

Searching aimlessly on the website Incredible India, we did not expect to find the best travel agency that the world has to offer, your agency has made our trip, one of the most memorable trips ever. Although my family has been there before, they still did not enjoy it as much as they did this time. As a teenager, we often become real picky and I was real skeptical about coming, especially after seeing India on TV, but right now, I can't wait till I can jump on the next plane and come right back.

We look at the photos and videos daily, however it isn't the same as being in India, the place itself is has a history that leaves mankind wondering, beaches that leave you breathless, architecture that leaves us artists amazed and most of all the people that we love so much.

My best places were definitely Varanasi, Kerala, Mumbai and Putturpathy, but however it wouldn't have been, if it weren't for Compass Tours. I thank-you in the biggest way that I can, especially coming to a strange country and not knowing anything, you have made it the best trip anyone can have. Of course I would be coming back, but nothing will beat my 2007 experience in magical India. Your tour company has so much to offer and you've impressed us dramatically. Your staff was exceptional throughout the tour and we could really see that you'll have gone that extra mile so therefore we are most appreciative.

People who have dealt with you'll, will realize that each one of you touch our hearts in a very special way.

May god bless each one of you'll, and may your company succeed to the highest level, because we South Africans know that we can't get anyone better than you'll. I pass my love to all

Geetha I'm definitely coming for my Hindi lessons so I hope you are prepared . Varsha we will always keep in contact and may you have a prosperous year ahead.

Kind regards
Pranusha Naicker
(Daughter of Ronnie Naicker)


From : Mark Dodds
To : varsha@compassindiainc.com
Sent : 19 February 2008 17:01
Cc: Ann Garner; Sarah Dodds
Subject : Holiday In Kerala

Varsha
We have now returned to the UK and we had a wonderful time in Kerala thanks to you and your team. We really enjoyed our stay and the Marari Beach and Kovalam Lake Resort which were brilliant hotels. Fort Cochin was not so nice and we would not want to stay there again but the rest of the trip, including the houseboat, was excellent.

Thanks again for helping to arrange this lovely holiday. Thanks especially to Shine our driver and guide for the last four days. We will recommend you to our friends and colleagues for when they visit India.

Kind Regards
Mark Dodds (mark.dodds@dppllp.com)
Partner
DPP


From : Anupa Damle
To : Shweta ; compassindia@now-india.net.in
Sent : Wednesday, February 27, 2008 3:22 AM
Cc: Stuart Grant
Subject : Feedback on our trip

Dear Shweta
We are now back from Mumbai, and Stuart and I wanted to thank you for organizing what was a really enjoyable holiday. We thoroughly enjoyed the Rajasthani elements of our trip, and have some wonderful memories of Agra.

We would also like to commend our driver, Dharampad Singh, for his excellent service during our trip.

He was always courteous and friendly, and nothing was ever too much trouble. The car was clean and comfortable throughout our trip, and he went out of his way to make sure that we were safe at all times on the road, especially given the less cautious driving of other vehicles.

He also pointed out relevant places of interest and landmarks along the way, to add further colour to the holiday.

We would definitely hope to travel with him again, and would strongly recommend him to all of your guests in the future. Please pass on our thanks to him again.

However, there are a couple of elements that did not meet with our satisfaction, and we would like you to address these for future visitors. We had checked the website for all the hotels you proposed, and were happy to go with the 3 star options on this basis. The hotels in Delhi and Agra did look more functional than holiday oriented, but well equipped and spacious.

That said, the rest of the trip was wonderful. Our guides in Jaipur, Agra and Jodhpur were excellent and extremely informative, and we saw a lot of fascinating sights and craftsmanship at the various emporia (though the ratio of shops to sights in Jaipur was perhaps a little too high).

We would be happy to discuss any of these comments further, should you require. Thanks again for your help.

Best wishes
Anupa & Stuart Grant